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Old 09-24-2010, 04:37 AM
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Join Date: Apr 2009
Location: Languedoc/near montpellier
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Thumbs up Cortland Customer Service.

You know I've got a Cortland Brook Series 10'4wt rod,I've posted a review and recommended it several times on the forum for it's a great deal and a really pleasant rod to use.Unfortunately I fell down a few weeks ago and broke the butt section.I contacted Tom Brown from the customer service who did a great job,they sent me a new section and only charged me with the shipping back.So thanks a lot and.... hats off!
thanks also to our member Burk who's a Cortland rep for his help
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