Originally Posted by ecowarrior
(apparently their business ways ain't too popular [?]).
Aaaargh. Help my tormented mind....
Don't know what you mean by that, but Orvis has the best customer service I've ever seen. They donate big bucks to conservation efforts. They're prices are in line with just about everthing else fly fishing related wise (even if I do think the Helios is a little over priced). The BBS is a good reel. You'll be happy with it.