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Old 03-26-2011, 11:27 AM
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bjweller bjweller is offline
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Join Date: May 2009
Location: Aurora, Colorado
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Default Re: Ross Reel's EXCELLENT customer service....

Ditto dude. I have two Ross reels and they have never had a problem and they take a beating from me. I have never dealt with their customer service dept because the reels have always worked perfectly. But what you wrote doesn't surprise me.
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