Re: Bass Pro Shops online store
Oh soooo true RE, sooo true.
As odd (time/place/who) as this may seem the 'concept' started at Nordstroms (sp?) in Seattle decades ago. High end clothing (etc) store, high end prices, etc. Customer wanted to return something, regardless of the reason, 'Not a problem.'
What made their reputation (no idea of the story is actually true) is some well dressed woman rolled two AUTO TIRES up to the exchange window and told the employee that her Husband had purchased them here for her car and they were the 'wrong size.'
Fellow/Gal had to tell her he didn't know the purchase price as there was no tag on the tires and he'd have to make a couple of calls. He did.... to Auto Dealerships, got the price and 'refunded' her (husbands) money.
Again, no idea if the story is true, but does it have to be if it carries on for Generations of free advertising?
"“Reputation is what the world thinks a man is; character is what he really is.”