Re: Simms customer service
Simms has made plenty of money off of me since I started into fly fishing. Waders, vest and boots for me and boots for my daughter and son in law. I've been considering waders for my daughter but after this will be looking at other products and reading reviews.
I was also told the samething about only 2 people working in repairs. Maybe it's true maybe not. I just know I can't make excuses all the time when doing my job, I wouldn't have one. Keeping customers happy keeps them coming back.