Re: Simms customer service
I hear you,
Although there are lots of dissenting comments made about the Orvis Company I believe most of it comes from the fact that they use a lot of off shore providers for their retail items. I will say unequivocally, that I have never been left in the lurch by Orvis. I have been buying from them since 1979 and I have no complaints at all.
I have waders, boots, and my wifes boots are all from Simms. Thats a quick 750 + dollars and I was considering a jacket this year...............