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Old 04-02-2012, 12:21 PM
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Hardyreels Hardyreels is offline
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Default Re: Simms customer service

I sent my waders back for a 2 year check up and put a delivery confirmation on the partial. It was delivered on March 2, or there abouts. I am not in panic mode here but after 2 weeks I did make 3 calls to see if I could keep track of what was happening.

My concern stemmed from the fact that I was requesting the neoprene booties be replaced with a slightly larger foot. Because of this I wanted to see if I could ascertain the progress. It is always disturbing when you leave voice mail on several occasions and receive no replies................

So far it looks as if JCW and I are isolated incidents of disgruntled customers.
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