Re: Simms customer service
I am a gear wh0re of the highest order and Simms makes some fantastic stuff. That stuff also comes with a fantastically high price however and i object to paying that significantly higher price. Im like Fred in this regard, i will buy another brand at a fraction of the cost. My Redington waders have performed as well as can be expected and i could have 3 pairs for the price one a set of Simms best.
I havent had to deal with CS from anything but fly rod companies at this point. I broke the top 3" off my Sage. I sent it back and within a month i had it back good as new.
I know Simms is a premier brand in our hobby, hopefully your experience was just a fluke.