Re: Simms customer service
"I just wouldn't totally write them off because of it"
I think there products are great and the best, I don't like the lack of communication on there part. There not the only ones I've had a lack of communication with in the past but what can you do when someone has something of yours or you've paid for a product online and they are slow. I won't be sending them back unless there is a major malfunction.