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Old 03-12-2013, 09:26 AM
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Default Re: Take care with Fishwest !!

Quote:
Originally Posted by streamwalker View Post
Company's dont understand what good customer service can do. They may lose a little bit right at the moment but good customer service will draw other people to their site to make purchases which will make them more money.
It's true. I can't count how much more stuff I have bought from LL Bean over the years than I otherwise might have, just because they went the extra mile in customer service a couple of times when they didn't really need to.
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