Re: Take care with Fishwest !!
Over the years and countles orders I also have had my share of poor and poorer customer service with many internet/mail order mfgs. I have been going to my local shop for years now. I take a picture with me and point and Joe does all the work. Try it some time, the didvidends pay off with great customer service and maybe a life long fishing buddy thrown in. I walked in one day with my then new Zero Gravity that had lost an argument with a rock and walked out with a new on in hand. Joe again did all the work and Orvis sent him a new rod in a few days. It's great when you can deal directly with the CEO and customer service face to face.
The secret of getting ahead is getting started- Sally Berger