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Old 03-12-2013, 07:20 PM
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bugslinger bugslinger is offline
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Join Date: Aug 2012
Location: Pennsylvania by God
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Default Re: Take care with Fishwest !!

Over the years and countles orders I also have had my share of poor and poorer customer service with many internet/mail order mfgs. I have been going to my local shop for years now. I take a picture with me and point and Joe does all the work. Try it some time, the didvidends pay off with great customer service and maybe a life long fishing buddy thrown in. I walked in one day with my then new Zero Gravity that had lost an argument with a rock and walked out with a new on in hand. Joe again did all the work and Orvis sent him a new rod in a few days. It's great when you can deal directly with the CEO and customer service face to face.


Charlie
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