Originally Posted by Rip Tide
If there's friction between the frame and spool, then the frame is very likely bent. Either that or the spindle.
If it's the frame you should be able take care of that easily. The spindle....
This got me thinking and I remembered that at one point I took the thing apart. I inspected it closely and realized that I had the bridge pieces that go across the frame poorly seated and inconsistently tightened. It was causing the spindle and frame to be misaligned. Seems to be working fine.
Got a bass taper line the other day for it and the rod's cleaned up. Largemouth bass beware!