The line is spooled correctly.
I talked to Bass Pro on the phone this morning. The whole rod combo is going back and I'm shopping elsewhere for a new setup. The reel spool wobbles and the lock nut comes loose. The spool fell out twice while fishing and the one section of rod comes loose while casting...it came out a few times.
I always tighten things down pretty darn good before fishing... I've never had this happen with other rods. I was told that their "China" plant is closely monitored but seems like the whole deal just wasn't worth it.
At least I didn't have issues with the backing