Thread: Game of Chromes
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Old 09-26-2013, 07:32 PM
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Default Re: Game of Chromes

Of all the 'company standing behind a product' stories I can tell there is one at the top of the list.

I bought a Filson Fishing Jacket back in the 1990's when I had sent my Lewis Creek jacket back for repairs and refurbishing. When the Lewis jacket came back I seldom wore it because the Filson was warmer. Well, by 2011 the old Filson was in pretty rough shape and I boxed it up and sent it to Seattle for some work. I had been waterproofing but by 2011 things were a little beyond a rub down with some wax. I needed patching and some new draw strings at the waist as well as the waist hem repaired / replaced. When I mailed it back I had enclosed a letter describing how much I liked the coat and what I wanted done to it.

One day I received a phone call from Filson about my jacket. The lady on the phone told me that "if it would be alright with me, Filson would like me to have a new jacket instead of my old one being fixed up" Wow, it took a while for me to get that she was offering to send me / replace my 20 year old jacket at NO COST TO ME!! I accepted and she sent the jacket. I wear the Filson a lot but currently it is hanging on the coat rack at the cabin and I may not get back there before things freeze up for the winter................

I believe I hade worn that jacket for 16 years and they replaced it!

Wow

Here's a few shots of the new Filson in action

Click the image to open in full size.

Click the image to open in full size.

Something about the old time look of the cotton jackets I just like.
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