[Colorado Cajun]

Originally Posted by Joni

Hey, well speaking of Orvis. We had a customer come in from Montana complaining his patio furniture was falling apart. Corp. told us to refund, so the gentleman brought the furniture in the store. This was WOOD furniture and the man said he left it outside all year....MONTANA! DUH!
We honored him and refunded.
Another customer brought in a denim wool lined shirt that the button holes wear all stretched out and there was even a hole in the front. Orvis replaced it, no charge.
So, if they screw up once in a while, just remember how far they will go to make the customer happy.

I personally have not had any problems with them at all. I had a Wonderline 5wt WF/F that cracked bad when I was fishing in freezing weather. I called them and they sent me a new one.

[Colorado Cajun]

FYI - I got the Bass Pro Shops flier in the mail. You can get a Battenkill mid arbor for $89.

[Glicky]

Bass Pro Shops features The Orvis Battenkill Mid Arbor Reel "in rich Olive Bronze". This reel, in this color, is sold exclusivley in their White Rver Fly Shop. I called their local shop to check on the availibilty before I took the ride. They did not have the size I wanted but I did ask where it was made, I was told Korea.
Glicky

[Joni]

Originally Posted by Glicky

Bass Pro Shops features The Orvis Battenkill Mid Arbor Reel "in rich Olive Bronze". This reel, in this color, is sold exclusivley in their White Rver Fly Shop. I called their local shop to check on the availibilty before I took the ride. They did not have the size I wanted but I did ask where it was made, I was told Korea.
Glicky

I had the same experience. I had a friend in CA. look at his BPS as the nearest to me is Las Vegas. I wanted the small 3/4 which they didn't have.
SOOOO! any of you that have a BPS near, if you pick me up a 3/4 or even a 5/6 I will send you a check or PAY PAL or whatever for the total cost to get it to me. Got to be the Olive however, I will explain why later LOL

[tbrillinger223]

Originally Posted by Joni

I had the same experience. I had a friend in CA. look at his BPS as the nearest to me is Las Vegas. I wanted the small 3/4 which they didn't have.
SOOOO! any of you that have a BPS near, if you pick me up a 3/4 or even a 5/6 I will send you a check or PAY PAL or whatever for the total cost to get it to me. Got to be the Olive however, I will explain why later LOL

Joni,

I have 4 within an hours ride or less(Dania Beach, Miami, Islamarada, Ft. Meyers) and 1 more that is within 4 hours or less (Orlando)....and will be passing by the BPS in Macon and Atlanta, and the one in Knoxville in October. I have a really good contact in the fly shop here in the fort lauderdale store. I can see if he can muster one up for me. you can pm me and i will provide you with my email address.

[fshfanatic]

Joni, I have a BPS 8 minutes away from me. If you are still looking let me know I would be happy to run down and pick one up for you.

Or you could simply order one off line and save saves tax.

Shoot me an email if you would like me to pick you one up.

[tlcrep]

Originally Posted by Capn' Jack Sparrow

Hello !!!

This is my first post here (i have been a lurker for a while) and I'm sorry it is a negative one, but here it is.
Approximately 2 weeks ago I got the Orvis News and Sale flier in the mail they had the Battenkill Large arbor reel V listed on clearence for $69.00 Reg price $229.00 .
Capn' Jack

HOLY &#&# that is a heck of a deal!! I would of went on the web site and tried to order one at that price! Email pperkins@orvis.com. Be very polite, say that you know his company is a honorable one and will make things right. If he tells you to blow off tell him you will call the better business bureau for whatever state orvis is in.

PS: if it doesnt work out, I am fairly certain, (cant promise, dont have the pay level!)that a company I rep for can get you a reel BETTER that that one for around $85 plus shipping (pm me here). Our reel, a 9/11 is used in australia for big game like tuna, is cnc machined, the one way clutch is fully machined, and we do bench tests (poor man harley tests on the drag). $85 is NOT the retail, the retail will be $140, but since you were dealt with badly I will go to bat for you! That is all I can promise, but I do hold some sway with the company

[tlcrep]

Originally Posted by Colorado Cajun

Cliff, who is the OEM for their reels?

British fly Reel Company then RIvendell. Rivendell also makes pontoon boats for Outcast. Is owned by Jim Rowinski who used to be a major exec at Orvis.