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Old 08-13-2011, 04:24 PM
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Default Allen Fishing

Have any of you had any problems with Allen Fishing's customer service? My emails aren't being returned. They also say that the best way to get into touch with them is live chat, but they're never on, and I check often.
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Old 08-13-2011, 05:04 PM
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Default Re: Allen Fishing

Justin and Evan are good guys. They are a two man show. Give 'em a break. Call Justin on his cell. It is listed on his website, but his number is 574-855-7100. This week Justin will be going to Dallas, so my guess is it would be best to give him a ring. If Justin has messed something up, you can guarantee that he will go above and beyond to make it right.

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Old 08-13-2011, 05:12 PM
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Default Re: Allen Fishing

I second this, Justin has answered all my boring/stupid questions via the live chat and helped me pick out a set-up that's best for me. I'll be buying from them again as soon as my wallet sees fit!
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Old 08-13-2011, 05:16 PM
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Default Re: Allen Fishing

Thanks for the info. I suppose I'll have to give him a ring.
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Old 08-13-2011, 06:50 PM
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Default Re: Allen Fishing

Quote:
Originally Posted by avesevo View Post
Have any of you had any problems with Allen Fishing's customer service? My emails aren't being returned. They also say that the best way to get into touch with them is live chat, but they're never on, and I check often.
? What email address you using. I make it a point to reply to all emails. Most emails are replied to in the morning hours.
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Old 08-13-2011, 07:18 PM
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Default Re: Allen Fishing

I agree with that Justin...you guys are right there when I have need to talk....or order ;-)
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Old 08-13-2011, 08:51 PM
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Default Re: Allen Fishing

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? What email address you using. I make it a point to reply to all emails. Most emails are replied to in the morning hours.
allenflyfishing@yahoo.com
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Old 08-13-2011, 08:58 PM
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Default Re: Allen Fishing

what is your email address?
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Old 08-13-2011, 09:16 PM
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Default Re: Allen Fishing

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what is your email address?
I sent you a PM Justin.
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Old 08-14-2011, 10:20 AM
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Default Re: Allen Fishing

Just to let you guys know, Justin contacted me and it looks like we were able to get everything figured out.
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