The North American Fly Fishing Forum


Go Back   The North American Fly Fishing Forum > Tackle Talk > Fly Rods

Fly Rods Post any comments or questions regarding fly rods...

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 09-26-2012, 04:06 PM
Senior Member
 
Join Date: Jun 2012
Location: Houston
Posts: 320
pete a has a spectacular aura aboutpete a has a spectacular aura aboutpete a has a spectacular aura about
Default Compliments to TFO service!!

My Axiom 6wt developed a "tick" when casting after several years.

The ferrule at the joint above the handle recently got to where it just wouldn't get tight enough and you'd feel a very light "tick" in casting. Used extra ferrule wax, pushed it on as hard as I dared but again the light "tick" would come back. I think I probably am too critical as it was very light but I could feel it.

Packed it up with $25 ck and shipped out (I'm in Houston and they are in Dallas so shipping regardless is overnight) on Monday. This afternoon, Wed it was back. So you have to take your distance into the mix, hard for them to do same for Maine or Alaska.

They replaced the middle 2 portions and it is like original. Gonna try to smack some fish this weekend with it.

In my view this is outstanding and speaks volumes about the quality of this company. Hat's off to them

Pete A.
Reply With Quote
  #2 (permalink)  
Old 09-26-2012, 04:24 PM
newby's Avatar
Senior Member
 
Join Date: Feb 2012
Location: Coolidge, AZ
Posts: 436
newby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of light
Default Re: Compliments to TFO service!!

Glad you had a good experience with TFO (I've never heard of a bad one). I have a 5wt BVK and a 2wt Finesse and they are my absolute favorite fly rods. What a great company! Quality, great prices, unbeatable warranty, and great customer service. Can't ask for more than that. It's like they were made for us .
Reply With Quote
  #3 (permalink)  
Old 09-26-2012, 04:34 PM
riverbilly's Avatar
Senior Member
 
Join Date: Dec 2011
Location: Central Texas
Posts: 129
riverbilly is just really niceriverbilly is just really niceriverbilly is just really niceriverbilly is just really niceriverbilly is just really nice
Default Re: Compliments to TFO service!!

I'm with you on that Pete.
I broke the top section of my ProII 5wt the weekend before last. I had a camping trip coming up the next weekend and this is my main rod.
I shipped it out Monday, they received on Tuesday (I'm in the Austin area) and turned it around, UPS dropped it off to me on Wednesday. I didn't even mention my trip or anything, that's just they're normal turn around apparently.

There are several reasons I picked the TFO rod, the warranty being one. The fast sevice is a big bonus.
__________________
David
-----------------
I should be fishing
Reply With Quote
  #4 (permalink)  
Old 09-26-2012, 07:45 PM
ted4887's Avatar
Senior Member
 
Join Date: Oct 2011
Location: Northern WI
Posts: 880
ted4887 is a splendid one to beholdted4887 is a splendid one to beholdted4887 is a splendid one to beholdted4887 is a splendid one to beholdted4887 is a splendid one to beholdted4887 is a splendid one to beholdted4887 is a splendid one to beholdted4887 is a splendid one to behold
Default Re: Compliments to TFO service!!

I couldn't agree more. TFO has absolutely wonderful customer service!
Reply With Quote
  #5 (permalink)  
Old 09-26-2012, 07:47 PM
gjcordray's Avatar
Senior Member
 
Join Date: Feb 2009
Location: Parker CO
Posts: 286
Blog Entries: 6
gjcordray is a jewel in the roughgjcordray is a jewel in the roughgjcordray is a jewel in the roughgjcordray is a jewel in the rough
Default Re: Compliments to TFO service!!

I will chime in as well. The top two cork rings separated on my older TFO Professional 6 wt. I sent it in, and they sent me a brand new Professional II 6 wt. rod. I was shocked and ecstatic at the same time. Also back to me in less than one week.

Gary
Reply With Quote
  #6 (permalink)  
Old 09-26-2012, 10:30 PM
Member
 
Join Date: Jul 2010
Location: Oklahoma City (Tornado Ally)
Posts: 5
okexpress is on a distinguished road
Thumbs up Re: Compliments to TFO service!!

Have to agree...I took a fall on a slope in the rockies, and broke the tip. They sent me a whole new rod, no questions asked.
Reply With Quote
  #7 (permalink)  
Old 09-27-2012, 12:58 AM
newby's Avatar
Senior Member
 
Join Date: Feb 2012
Location: Coolidge, AZ
Posts: 436
newby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of light
Default Re: Compliments to TFO service!!

I would love to here if anybody has had a bad experience with TFO, just because I have never heard of one! These guys go above and beyond.
Reply With Quote
  #8 (permalink)  
Old 09-27-2012, 01:19 AM
fly_guy12955's Avatar
Senior Member
 
Join Date: Jun 2012
Location: southwest , Virginia
Posts: 1,912
fly_guy12955 is a splendid one to beholdfly_guy12955 is a splendid one to beholdfly_guy12955 is a splendid one to beholdfly_guy12955 is a splendid one to beholdfly_guy12955 is a splendid one to beholdfly_guy12955 is a splendid one to beholdfly_guy12955 is a splendid one to beholdfly_guy12955 is a splendid one to behold
Default Re: Compliments to TFO service!!

I'm glad to see this thread. I was headed for a discontinued Flight, but today I decided to go with a TFO, BVK, 5wt, 9ft. Outta make a good boat/river/small mouth rod. This will be the first TFO rod I've owned. I hope my search for a fast action rod will have been a success.

At some point I still want to get a full flex rod,,maybe the Orvis Superfine,,and with my two mid flex rods and the BVK, that outta round me out reasonably well. Except I'll need one for,,,,,,,,,,and that,,,,,,,,,,,,and, and, and possibly also,,,,,,,
Reply With Quote
  #9 (permalink)  
Old 09-27-2012, 11:28 AM
newby's Avatar
Senior Member
 
Join Date: Feb 2012
Location: Coolidge, AZ
Posts: 436
newby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of lightnewby is a glorious beacon of light
Default Re: Compliments to TFO service!!

Quote:
Originally Posted by fly_guy12955 View Post
I'm glad to see this thread. I was headed for a discontinued Flight, but today I decided to go with a TFO, BVK, 5wt, 9ft. Outta make a good boat/river/small mouth rod. This will be the first TFO rod I've owned. I hope my search for a fast action rod will have been a success.

At some point I still want to get a full flex rod,,maybe the Orvis Superfine,,and with my two mid flex rods and the BVK, that outta round me out reasonably well. Except I'll need one for,,,,,,,,,,and that,,,,,,,,,,,,and, and, and possibly also,,,,,,,

You can NEVER have enough fly rods! Don't forget you will also need a bamboo . The BVK is GREAT. First time I casted it I couldn't believe how sensitive it was. I as used to cheaper fast actions who just feel dead. IN the BVK, you feel the movement of the line as it loads and even before it, it's hard to describe, but it's probably my favorite rod.
Reply With Quote
  #10 (permalink)  
Old 09-27-2012, 11:33 AM
noreaster's Avatar
Senior Member
 
Join Date: Aug 2012
Location: Prince Edward Island, Canada
Posts: 860
noreaster is just really nicenoreaster is just really nicenoreaster is just really nicenoreaster is just really nicenoreaster is just really nice
Default Re: Compliments to TFO service!!

Its great to hear these kinds of stories. True stand up companies are becoming a thing of the past. It's like many companies see it as a privilege to buy their products.
I will be dealing with TFO soon as I am looking for a 3 wt. and a 5wt for my wife. Looking forward to handling their rods.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Customer Service.... raindogt General Discussion 21 10-15-2011 07:40 AM
Excellent TFO Customer Service nerka Fly Rods 3 05-31-2011 08:01 AM
Scott repair service pescatrota General Discussion 38 04-17-2011 10:47 AM
Galvan Customer Service! mcnerney General Discussion 5 04-13-2011 05:52 PM
Talk about Service! - Allan & Co. two_nymph_rig General Discussion 11 01-10-2011 08:40 PM













All times are GMT -5. The time now is 12:53 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0
2005-2014 The North American Fly Fishing Forum. All rights reserved.