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liv2fish 09-24-2008 09:31 PM

Returning a Winston
 
Has anyone had any experience in returning a Winston rod. I have a Vapor 4wt that snapped at the top section and unfortunately I never filled out the warranty card to send it in. Apparently they want you to send the card in within 10 days of purchasing the rod. Will they replace my top section even though I didn't fill out that little form. Thanks.

Frank Whiton 09-25-2008 10:16 AM

Re: Returning a Winston
 
Hi liv2fish,

I have never had any warranty claims with Winston. There warranty statements are pretty straight forward.

1. You have to be the original owner.

2. You have to buy the rod from an authorized dealer.

3. You have to send in your warrant registration card in 10 days of the purchase.

4. You have to send in the complete rod for a repair and pay the postage.

5. There is a fee of $50 for Winston to repair and return your rod.

If you didn't do any of these things they could refuse to repair your rod. In reality I think they may be a little flexible to satisfy a customer. Call customer service and ask them. You might get your dealer to help you out if you bought it from a local fly shop.

I would try the repair Email below.

Frank

R.L Winston Rod Company
500 South Main Street, P.O. Box 411
Twin Bridges, Montana 59754
Telephone: 406.684.5674
Fax: 406.684.5533

http://www.winstonrods.com
email: info@winstonrods.com
repair email: winfix@3rivers.net

jclampwork88 09-25-2008 11:04 AM

Re: Returning a Winston
 
Sorry, I can't be much help either. I have GS2 and never had to use the warrenty. I agree with Frank on what he said. Most manufactures will work with you.

John

mcnerney 09-25-2008 10:15 PM

Re: Returning a Winston
 
Liv2fish

Lambster and I broke a Winston rod while floating the North Platte this summer (don't ask how!). Anyway, all I know was that it was a new rod and it cost Lambster $45 to have it repaired. I don't know if the warranty card was filled in or not. Sorry.

Larry

BlueDun 09-26-2008 08:17 PM

Re: Returning a Winston
 
I've never had to return a Winston, so can't answer your question, but I can make a suggestion. Post your question on the Winston rod forum. With all the Winston rod owners on the site, someone will be able to answer your question. Here is the link:

Winston Rods :: Index

liv2fish 09-30-2008 03:21 AM

Re: Returning a Winston
 
thanks for everyones advice. i'll let you know what ends up happening.

docbluedevil 11-12-2008 04:38 PM

Re: Returning a Winston
 
Quote:

Originally Posted by liv2fish (Post 36046)
Has anyone had any experience in returning a Winston rod. I have a Vapor 4wt that snapped at the top section and unfortunately I never filled out the warranty card to send it in. Apparently they want you to send the card in within 10 days of purchasing the rod. Will they replace my top section even though I didn't fill out that little form. Thanks.

I doubt that they will; they certainly don't have to. But with some begging, they might. Good luck!

Montana Mark 11-16-2008 02:27 PM

Re: Returning a Winston
 
Give 'em a try, I know a couple of those guys over there at the "headquarters" - plead ignorance when you call customer service. I'll bet they'll do it.....


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