I have (in the past) considered them Dave, but alas since I could not try them on I went with the Simms that were in stock.
I will tell you this, I own a good number of Filson products and can comment of the customer service on anything they sell. By tomorrow (I hope) there should be a package at the post office for me. I have been using a Filson 'Shelter Cloth' waxed wading jacket since 1998. Finally it reached the point where a simple rub down with wax - waterproofer would not bring it back. Both of the draw cords at the waist had came loose and the waist seam at the draw cord was fraying badly. There were areas near the cuffs where the jacket had worn thin and had tears. I wanted the rips fixed and a factory re-proof for rain and I put a note to that effect in the box with the jacket when I sent it back. Remember this has been used hard for 13 years, and I mean hard. I also had sent back my 'Shelter Cloth Strap Vest' you may see them on the web site if they are still made. It was in need of refurbishing also.
Here's the news! I was contacted by customer service to tell me that to bring my strap vest back to a like new water resistant condition would cost me $50.
At this time they told me that they were replacing the jacket! I said that I liked it and that if fixed and coated it still works pretty well.
The customer service person told me that Filson would prefer that I had a jacket that worked REALLY WELL rather than one that worked pretty well!
So there you have it; I tried to talk myself out of a NEW jacket but Filson insisted that they replace the wading jacket at no cost to me. With that considered paying to have my strap vest / pack, refurbished was a bargain
I have had other garments that they made right for me but never a jacket that had been put through the 'Fishing With Ard' test for 13 years replaced!
CC Filson Customer Service =
Filson Waders
Anywhere can be the land of great expectations, broken dreams, or paradise found, it's all up to you.
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