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Old 01-01-2017, 10:49 PM
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Thumbs down Ok what did I do WRONG???

Active Desktop Recovery
Microsoft Windows has experienced an unexpected error. As a precaution, your Active Desktop has been turned off. To restore the Active Desktop, use the following troubleshooting tips:

Did your browser stop working, or did you restart your computer without shutting it down first? If so, click:


Did you recently change your background to a web page? If so:
1. Right-click the desktop and then click Properties.
2. On the Desktop tab, under Background, click the background you want.

Did you recently add a new item to your Active Desktop? If so:
1. Right-click the desktop and then click Properties.
2. On the Desktop tab, click Customize Desktop.
3. On the Web tab, under Web pages, clear the check box for the item that was added last.

Do you want to turn off your Active Desktop? If so:
1. Right-click the desktop and select Properties.
2. On the Desktop tab, click Customize Desktop.
3. On the Web tab, under Web pages, click to clear all the check boxes.

How do I fix this!! Lady who does my house keeping is a computer wiz but I doubt she wants me to call at this time of night.

fae
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Old 01-01-2017, 11:04 PM
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Default Re: Ok what did I do WRONG???

I have had this happen also.

Right click on a blank area on the error screen, and select Properties.

Select the Desktop tab, then select whatever image you want as your desktop image.

It should restore your Desktop just fine.
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Old 01-01-2017, 11:45 PM
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Location: Sacramento, CA
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Default Re: Ok what did I do WRONG???

Hey Fred,
If you cant figure that out, message me your email and I can send you pictures of each screen with arrows for what to click. I work at an IT help desk...this is my bread and butter haha.
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