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-   -   Bug Luggage Warranty? (http://www.theflyfishingforum.com/forums/other-gear/345649-bug-luggage-warranty.html)

idahoclouser 02-28-2014 11:28 PM

Bug Luggage Warranty?
 
I have been using bug luggage boxes for years now and finally had a mishap with my big fly box. I have tried calling and emailing them to no avail, do you just send them the damaged box with a return address and sit on your hands until a new one comes in the mail? Would like to get it replaced before heading out this year.

So does anyone know firsthand?
Thanks in advance...

caseywise 03-01-2014 08:39 AM

Re: Bug Luggage Warranty?
 
I have a bunch of bl boxes and really like them.
i just looked at their website and it lokks like they
have a 20 year no questions waranty.
The Bug Luggage Company | San Francisco
i hope they get back to you:)

casey

idahoclouser 03-01-2014 11:07 PM

Re: Bug Luggage Warranty?
 
That is one of the reasons I went with them, but getting hold of them is a bear. The boxes are awesome, just would like to get one replaced is all.

eastfly66 03-02-2014 05:34 AM

Re: Bug Luggage Warranty?
 
I e mailed them a couple times with questions, it took a couple days but they got back to me with answers. I have a couple and plan on another small trout box.
There is probably 1 person who answers all the "general" e mails.....
They have been around a long time.....


Try this ATT:

Stephen Haggard

The Bug Luggage Company

make sure your sending address is earthlink

chi flyfisher 03-02-2014 09:03 AM

Re: Bug Luggage Warranty?
 
Never heard of them but it looks like good stuff.

trout trekker 03-02-2014 09:55 AM

Re: Bug Luggage Warranty?
 
Besides sending one to Stephen, you might try addressing one to Doug Matteo also.
When we did business with them their titles were Stephen ( Managing Partner ), Doug ( Owner ).

Back in the day, they were partners in the old San Francisco Flyfishers Supply ( Fly Shop ) on Clement St, San Francisco.

TT

fishiowa 03-02-2014 09:36 PM

Re: Bug Luggage Warranty?
 
This thread reminds me, I left a voice mail about a broken box a couple months ago. I'm still waiting to hear back. :( I better follow up, it could be spring here in a couple more months.

eastfly66 03-03-2014 03:24 AM

Re: Bug Luggage Warranty?
 
Attach a link to this thread.:ranting3:

eastfly66 03-03-2014 06:40 AM

Re: Bug Luggage Warranty?
 
Quote:

Originally Posted by fishiowa (Post 645086)
it could be spring here in a couple more months.

I m hoping for more like a couple weeks !!!!

caseywise 03-03-2014 11:35 AM

Re: Bug Luggage Warranty?
 
Quote:

Originally Posted by eastfly66 (Post 645141)
Attach a link to this thread.:ranting3:

heres a place i found to purchase these boxes-
Bug Luggage Fly Boxes - Accessories

casey


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