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Old 02-28-2014, 11:28 PM
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Default Bug Luggage Warranty?

I have been using bug luggage boxes for years now and finally had a mishap with my big fly box. I have tried calling and emailing them to no avail, do you just send them the damaged box with a return address and sit on your hands until a new one comes in the mail? Would like to get it replaced before heading out this year.

So does anyone know firsthand?
Thanks in advance...
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Old 03-01-2014, 08:39 AM
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Default Re: Bug Luggage Warranty?

I have a bunch of bl boxes and really like them.
i just looked at their website and it lokks like they
have a 20 year no questions waranty.
The Bug Luggage Company | San Francisco
i hope they get back to you

casey
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Old 03-01-2014, 11:07 PM
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Default Re: Bug Luggage Warranty?

That is one of the reasons I went with them, but getting hold of them is a bear. The boxes are awesome, just would like to get one replaced is all.
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Old 03-02-2014, 05:34 AM
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Default Re: Bug Luggage Warranty?

I e mailed them a couple times with questions, it took a couple days but they got back to me with answers. I have a couple and plan on another small trout box.
There is probably 1 person who answers all the "general" e mails.....
They have been around a long time.....


Try this ATT:

Stephen Haggard

The Bug Luggage Company

make sure your sending address is earthlink
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Old 03-02-2014, 09:03 AM
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Default Re: Bug Luggage Warranty?

Never heard of them but it looks like good stuff.
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Old 03-02-2014, 09:55 AM
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Default Re: Bug Luggage Warranty?

Besides sending one to Stephen, you might try addressing one to Doug Matteo also.
When we did business with them their titles were Stephen ( Managing Partner ), Doug ( Owner ).

Back in the day, they were partners in the old San Francisco Flyfishers Supply ( Fly Shop ) on Clement St, San Francisco.

TT

Last edited by trout trekker; 03-02-2014 at 10:31 AM.
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Old 03-02-2014, 09:36 PM
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Default Re: Bug Luggage Warranty?

This thread reminds me, I left a voice mail about a broken box a couple months ago. I'm still waiting to hear back. I better follow up, it could be spring here in a couple more months.
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Old 03-03-2014, 03:24 AM
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Default Re: Bug Luggage Warranty?

Attach a link to this thread.
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Old 03-03-2014, 06:40 AM
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Default Re: Bug Luggage Warranty?

Quote:
Originally Posted by fishiowa View Post
it could be spring here in a couple more months.
I m hoping for more like a couple weeks !!!!
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Old 03-03-2014, 11:35 AM
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Default Re: Bug Luggage Warranty?

Quote:
Originally Posted by eastfly66 View Post
Attach a link to this thread.
heres a place i found to purchase these boxes-
Bug Luggage Fly Boxes - Accessories

casey
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