HuronRiverDan
Well-known member
I recently had an unfortunate accident, some folks would say dumb mistake ... ; with the switch rod I built last year. I called Batson to see if it would be possible to get a replacement section. John in customer service listened as I told him what happened and told me to send the rod in so they could get me a suitable replacement. When I got home from work yesterday I had an E-Mail waiting for me from John telling me they had a replacement section and thanking me for being honest with them about what happened to my rod. Total cost for me was $20.00, needless to say I was a very happy camper. Thanks John and Batson, you just sold me and a number of my friends on doing business with you in the future.
Dan
Dan