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  1. #1

    Default Bug Luggage Warranty?

    I have been using bug luggage boxes for years now and finally had a mishap with my big fly box. I have tried calling and emailing them to no avail, do you just send them the damaged box with a return address and sit on your hands until a new one comes in the mail? Would like to get it replaced before heading out this year.

    So does anyone know firsthand?
    Thanks in advance...
    "They say you forget your troubles on a trout stream, but that's not quite it. What happens is that you begin to see where your troubles fit into the grand scheme of things, and suddenly they're just not such a big deal anymore."

  2. #2
    Join Date
    Nov 2010
    Location
    sycamore, illinois
    Posts
    4,587
    Blog Entries
    1

    Default Re: Bug Luggage Warranty?

    I have a bunch of bl boxes and really like them.
    i just looked at their website and it lokks like they
    have a 20 year no questions waranty.
    The Bug Luggage Company | San Francisco
    i hope they get back to you

    casey


    ARFE

  3. #3

    Default Re: Bug Luggage Warranty?

    That is one of the reasons I went with them, but getting hold of them is a bear. The boxes are awesome, just would like to get one replaced is all.
    "They say you forget your troubles on a trout stream, but that's not quite it. What happens is that you begin to see where your troubles fit into the grand scheme of things, and suddenly they're just not such a big deal anymore."

  4. #4

    Default Re: Bug Luggage Warranty?

    I e mailed them a couple times with questions, it took a couple days but they got back to me with answers. I have a couple and plan on another small trout box.
    There is probably 1 person who answers all the "general" e mails.....
    They have been around a long time.....


    Try this ATT:

    Stephen Haggard

    The Bug Luggage Company

    make sure your sending address is earthlink

  5. #5

    Default Re: Bug Luggage Warranty?

    Never heard of them but it looks like good stuff.

  6. #6
    Join Date
    Dec 2011
    Location
    Hills South Of Las Vegas, NV
    Posts
    957

    Default Re: Bug Luggage Warranty?

    Besides sending one to Stephen, you might try addressing one to Doug Matteo also.
    When we did business with them their titles were Stephen ( Managing Partner ), Doug ( Owner ).

    Back in the day, they were partners in the old San Francisco Flyfishers Supply ( Fly Shop ) on Clement St, San Francisco.

    TT
    Last edited by trout trekker; 03-02-2014 at 11:31 AM.

  7. #7
    Join Date
    Oct 2009
    Location
    Iowa, southern edge of Driftless Area
    Posts
    748

    Default Re: Bug Luggage Warranty?

    This thread reminds me, I left a voice mail about a broken box a couple months ago. I'm still waiting to hear back. I better follow up, it could be spring here in a couple more months.

  8. #8

    Default Re: Bug Luggage Warranty?

    Attach a link to this thread.

  9. #9

    Default Re: Bug Luggage Warranty?

    Quote Originally Posted by fishiowa View Post
    it could be spring here in a couple more months.
    I m hoping for more like a couple weeks !!!!

  10. #10
    Join Date
    Nov 2010
    Location
    sycamore, illinois
    Posts
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    Blog Entries
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    Default Re: Bug Luggage Warranty?

    Quote Originally Posted by eastfly66 View Post
    Attach a link to this thread.
    heres a place i found to purchase these boxes-
    Bug Luggage Fly Boxes - Accessories

    casey


    ARFE

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